Lighthouse Endeavours is a Customer Experience Consulting and Solutioning Practice. Our Purpose is to create Life Changing Impact for vulnerable customers, citizens and communities in society.
We fulfil this purpose by consulting with Corporate, Profit for Purpose and Not For Profit Organisations - working alongside them to radically improve the customer experience, more profitably, for the vulnerable customers they serve.
Project based engagements
Contracted and / or outsourced services
Our capabilities include:
Customer and Digital Experience Strategy
Customer Research and Segmentation
Customer Design and Innovation
Customer Operations Improvement
Customer Culture and Organisation
Lighthouse Endeavours is a Profit for Purpose Organisation. Giving to the very Purpose we stand for is something we are highly committed to. We have made a commitment to ourselves to give back as part of every engagement with our clients.
This may be in the form of pre-established IP to help fast track outcomes and solutions for our clients. It may mean volunteering a proportion of our time in consulting with them. Or, giving back financially to a relevant charity or cause.
In this way we see ourselves as more than just a consulting relationship. We want to make an impact with you.